Phone Number

City Center Bishop Ranch
6000 Bollinger Canyon Road, Suite 1506
San Ramon, CA 94583

Monday - Wednesday: 10:00am - 5:00pm
Thursday: 10:00am - 6:00pm
Friday - Saturday: 10:00am - 5:00pm
Sunday: 11:00am - 4:00pm



  • Extended Financing Plans Available
  • Convenient Monthly Payments
  • Frees up your other credit cards
  • Available credit line upon approval

* Financing subject to credit approval




Work with our experts to find the piece of your dreams! Schedule an in-store or virtual appointment by calling us at 925-904-0200 or clicking the link below. Walk-in’s are available.

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Complimentary overnight shipping on any online purchase! We use FedEx Overnight and require an adult signature for delivery. Each Heller Jewelers shipment is fully insured.

Complimentary gift wrapping included.

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What to Look For in a Pre-Owned Watch

What to Look For in a Pre-Owned Watch

Buying a pre-owned watch can be a great way to save money on a fantastic luxury accessory. Buyers usually receive a high-quality timepiece they can rely on. However, purchasing a pre-owned piece requires some finesse. In the world of luxurious watches, there are many counterfeits, inauthentic pieces, and poor-quality timepieces. Customers have to be careful when selecting a watch due to the sheer variety of pieces available. While we at Heller Jewelers ensure that all of our offerings are high-end and authentic, it’s still crucial for our guests to know what separates our pre-owned watches from the rest.

Good Visual Condition

Designer watches are highly detailed. Intricate metalwork and exquisite craftsmanship are easy to see on the dial, bracelet, and crown. You can always expect flawless detail in these magnificent accessories. Luxury watch brands have the highest quality standards for all of their timepieces to build and maintain a perfect reputation which means the piece is probably inauthentic if there are any blemishes or production flaws. Misprints on the dial, misshapen cases, and rough edges point to the watch’s true origins. If the watch’s movement doesn’t match the model – for example, if the hands jump in automatic or manual pieces – it is likely fake as well.

Tested and Approved by Professional

No matter where you bought your pre-owned timepiece, it must be analyzed by a reputable professional. At Heller Jewelers, all the watches in our selection have been carefully inspected by our experts. We have a watchmaker on staff with over 40 years of experience as well as talented sales professionals to ensure that every guest receives something fantastic and fashionable. Our team can even provide watch repair for any occasion, including restoration, overhauls, polishing, cleaning, and more. Whether you bought it here or somewhere else, our professionals can help you discover the authenticity of your favorite watch.

Discover Pre-Owned Watches at Heller Jewelers

Head to Heller Jewelers for fine timepieces, luxurious jewelry, and top-notch services. Check out our pre-owned watches, guaranteed to be superb accessories on any occasion. We also offer a sublime selection of new designer timepieces from many of today’s most beloved brands. Our exceptional staff can guide you through an enchanting realm of sophistication, elegance, and spectacular beauty. No matter what your style and aesthetic preferences, you’ll find something unforgettable at our San Ramon jewelry store. Book an appointment with us today to ensure a personalized experience. Email [email protected] or call (925) 904-0200 to speak directly with a team member.

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